Get in Touch With Our Team

We're glad you stopped by. Whether you've got a question, spotted something that needs correcting, or simply want to share your thoughts, this page tells you exactly how to reach us and what to expect when you do.

How We Can Help

Our inbox is open to a wide range of enquiries. Here are some of the most common reasons people write to us:

• Editorial feedback — If you've noticed a factual error, an outdated figure, or a broken link anywhere on the site, please flag it. We take accuracy seriously and act on corrections quickly.
• Content suggestions — Got a topic you'd like us to cover, or an angle you feel we've missed? We genuinely read these messages and they often shape what we write next.
• Partnership and advertising enquiries — If you represent an organisation and want to explore a working relationship, drop us a line with a brief outline of what you have in mind.
• General questions — Anything else that doesn't fit neatly into the above is equally welcome.

Reaching Us by Email

Email is the best way to get a response from us. Write to info@kew.org.uk and include as much detail as you can — the more context you give us, the faster and more usefully we can reply. We aim to respond to every message within a few working days, though during busier periods it may take a little longer. We read everything that arrives, even if a personal reply isn't always possible.

If you're writing about a specific page or piece of content, it helps to paste in the URL or the heading so we can find it straight away.

A Bit More About Us

If you'd like to understand our editorial approach and the principles behind the site before getting in touch, you're welcome to read more about us — it gives a clear picture of who runs this site and how we make decisions about what we publish.

What to Expect

We keep things straightforward. No automated holding replies, no forms that vanish into the void. When you email us, a real person reads it. We'll do our best to give you a clear, honest answer — and if we can't help directly, we'll say so rather than leave you waiting.

Thanks for taking the time to reach out. We look forward to hearing from you.